The Love Song Of J. Alfred Prufrock Essay Thesis Example For Students

The Love Song Of J. Alfred Prufrock Essay Thesis The Love Song of J. Alfred PrufrockWhen our lives begin, we are innocent and life is beautiful, but as we grow older and time slowly and quickly passes we discover that not everything about life is quite so pleasing. Along with the joys and happiness we experience there is also pain, sadness and loneliness. Hemingways A Clean, Well-Lighted Place, and Eliots The Love Song of J. Alfred Prufrock both tell us about older men who are experiencing these dreadful emotions. In Hemingways short story there are three characters, two waiters and their customer. Of these three, two are older men who are experiencing extreme loneliness. The customer sits alone drinking his glasses of brandy slowly, and very carefully, peacefully becoming drunk. While he is meticulously drinking his alcohol, the two waiters talk about him. They discuss his suicide attempt of the week past. The younger waiter doesnt seem to understand why a man with money would try to end his life. We will write a custom essay on The Love Song Of J. Alfred Prufrock Thesis specifically for you for only $16.38 $13.9/page Order now Although the older waiter seems to have an insight into the customers reason, he doesnt share this with the younger one. He seems to know why this deaf old man is so depressed, and sits there alone and silent. When the younger waiter rushes the customer, the older waiter objects. He knows what it is like to go home to emptiness at night, while the younger man goes home to his wife. The older waiter remarks on the differences between him and his younger companion when he says, I have never had confidence and I am not young. He tells the waiter and us that he prefers to stay in a well-lit place instead of going home to darkness and loneliness. When he does go home, he waits until daylight to sleep. The light seems to cure his inner darkness, his despair at being alone, and his despair at the nada-ness in his life but only temporarily. In T.S. Eliots poem J. Alfred Prufrock tells the reader of his fear of rejection. He is a lonely man and wants to ask someone to make his life a little less desolate. He doesnt know what to say or how to ask. We are at a party, a setting Prufrock seems to visit often. He tells us about himself, his bald spot, his skinny arms and legs. He knows that the people at the party will talk about those flaws in his appearance. Prufrock is so unsure of himself that while trying to find a way to ask his question, he loses the opportunity to ask it. He loses his chance at ending the nothingness that seems to fill his life as well. His uncertainty and his inferiority complex are touchingly revealed when he tells us, I have heard the mermaids singing, each to each. // I do not think they will sing to me. It is this forlorn attitude that moves us. He is extremely lonely and yet, he cannot do anything about it. In both these works men talk of loneliness and sadness. They are all alone in a world filled with people. The misery they experience from this feeling of solitude moves the reader because we have all at one point or another felt likewise even if not to that intensity.

Free Essays on Jealousy

True Friends Jealousy is the route of many evils, and can effect us, all from the poorest of paupers to the richest of kings. It has lead men to lie, cheat, steal and exhibit other harmful acts toward their fellow man. This one emotion has broken the spirits of men since the dawn of time, and there is no end in site. In A Separate Peace by John Knowls, Gene, an all American boy, is griped with the age old torment of jealousy towards his best friend. This drives him to do despicable things. Gene's jealousy flourishes for Phineas every time Finny accomplishes something new. It reaches it's pinnacle when Phineas beat the school swimming record and does not want anyone to know about it. As if the feat itself wasn't enough, being humble about it angers Gene even more. He tries to deny the jealousy by figuring: " I was more certainly becoming the best student in the school; Phineas was without question the best athlete, so in that way we were even. But while he was a very poor stude! nt I was a pretty good athlete, and when everything was thrown on the scales they would in the end tilt definitely toward me"(47). So in Gene's mind he was better than Phineas, and this appeased the grip of jealousy for awile at least. Peace is once again retained at the Devon school, but it wont last. Neither Gene nor Phineas can foresee the agony which will soon be beckoning them.(4) The summer was quickly passing for these two boys and Gene nearly forgot his jealousy towards Finny. The stress of trying to be better and follow Finny's wild ideas finally got to Gene. He has had enough, and the jealousy turns to rage without Genes knowledge. Finny has another wild idea, he and Gene will jump off the large tree into the river together. Carelessly, Phineas ambles up the tree first with Gene following closely behind.(1) They reached the top "...I took a step toward him, and then my knees bent and I jounced the limb"(52). Finny fell, shattering his leg as well as hi... Free Essays on Jealousy Free Essays on Jealousy True Friends Jealousy is the route of many evils, and can effect us, all from the poorest of paupers to the richest of kings. It has lead men to lie, cheat, steal and exhibit other harmful acts toward their fellow man. This one emotion has broken the spirits of men since the dawn of time, and there is no end in site. In A Separate Peace by John Knowls, Gene, an all American boy, is griped with the age old torment of jealousy towards his best friend. This drives him to do despicable things. Gene's jealousy flourishes for Phineas every time Finny accomplishes something new. It reaches it's pinnacle when Phineas beat the school swimming record and does not want anyone to know about it. As if the feat itself wasn't enough, being humble about it angers Gene even more. He tries to deny the jealousy by figuring: " I was more certainly becoming the best student in the school; Phineas was without question the best athlete, so in that way we were even. But while he was a very poor stude! nt I was a pretty good athlete, and when everything was thrown on the scales they would in the end tilt definitely toward me"(47). So in Gene's mind he was better than Phineas, and this appeased the grip of jealousy for awile at least. Peace is once again retained at the Devon school, but it wont last. Neither Gene nor Phineas can foresee the agony which will soon be beckoning them.(4) The summer was quickly passing for these two boys and Gene nearly forgot his jealousy towards Finny. The stress of trying to be better and follow Finny's wild ideas finally got to Gene. He has had enough, and the jealousy turns to rage without Genes knowledge. Finny has another wild idea, he and Gene will jump off the large tree into the river together. Carelessly, Phineas ambles up the tree first with Gene following closely behind.(1) They reached the top "...I took a step toward him, and then my knees bent and I jounced the limb"(52). Finny fell, shattering his leg as well as hi...

Account for the rise of Islamic fundamentalism in the latter part of Essay

Account for the rise of Islamic fundamentalism in the latter part of the 20th century - Essay Example However, modern commentators do not agree with this interpretation. The word fundamentalism was first coined in the United States in the early 1900s, where it was applied to religious groups (Rippin 184). It was employed by theologically conservative Protestants, who opposed modernism and liberalism. The members of this group were wont to claim that they were great fundamentalists of their faith. Subsequently, this term was applied to any religious group that demanded the exclusive implementation of their religious beliefs (Rippin 184). The 1970s witnessed a significant amount of political victories by the Islamic fundamentalists. In 1979, Ayatollah Khomeini seized power in Iran through his Islamic movement. He was successful in his revolution against the westernized politics of the Shah of Iran. The tyrants and dictators of the Arab world lent their support to Islamic fundamentalism, in order to strengthen their position (Palmowski). Some instances of this trend, were the vocal support that was forthcoming from Saddam Hussein, in Iraq; and Muammar Gaddafi, in Libya. In Sudan, Nigeria, and several Islamic nations, the governments made several concessions to the Islamic fundamentalists, by providing them with funds and a number of concessions. This trend had commenced in the early 1990s (Palmowski). In the early 1970s, there were two major developments that enhanced to the growing influence of Islam at the international level. First, the cost of crude petroleum oil increased in an unprecedented manner, thereby rendering the oil producing countries of West Asia, extremely wealthy. Second, the invasion of Afghanistan by the USSR in 1979, which created considerable tension in the region. This was accompanied by the Islamic revolution in Iran, which brought the Islamic fundamentalist, Ayatollah Khomeini to power (Ghosh 288). The American hostage crises

Korean War Essay Example | Topics and Well Written Essays - 500 words

Korean War - Essay Example hina to intervene in the war because of the fear that USA would help the South conquer the North and acquire its territory.1 Chinese also wanted to safeguard the Chinese-Korean border, as well as support for the North to win a glorious battle and to reclaim its status as the Central Kingdom. By helping the North resist the South, China considered it as repaying the North for the soldiers they provided during the civil war in China. Above all, China had a long standing towards the USA and they saw this as the perfect opportunity to inflict pain and suffering to the USA.2 Evidently, Chinese were not prepared to enter the Korean War, but entry of the US prompted them to rethink their decision and join the war. They entered the war to protect their border and to repay debt they owed North Korea, and most importantly to disapprove the US as the war provided a chance to maintain its status and pride as the world power. Civil Operation and Revolutionary Development Support was an organization formed in May 1967. The program aimed at coordinating the U.S public and pacification programs by pulling together all U.S military and civilian agencies engaged in the pacification efforts. The U.S aimed at promoting pacification of the countryside through development of rural areas coordinated with the army operation. CORDS efforts worked well to integrate military and civil efforts as exemplified by the United States Military experience in Vietnam. According to White, Komer, the head of CORD’s operation in Vietnam, successfully integrated the civilian and military personnel into a single efficient unit.3 Furthermore, Komer successfully placed soldiers under the command of civilians. This merger helped eliminate much of the home loyalty that had led to ineffective working of civilians under the previous Office of Civil system. Komer also consolidated the civilian and pacification into distinct and useful CORD programs.4 It was for the purpose of creating a powerful and

Performance of the British Government and the Bank of England in Essay

Performance of the British Government and the Bank of England in Running the British Economy between November 2008 to November 2010 - Essay Example This research paper talks about how successful the British Government and the Bank of England was able to control UK Economy in spite of the the challenges were present in the global economic condition, displays events that took place in Great Britain between November 2008 and November 2010 as confirmation of its forehanded economy. 'Performance of the British Government and the Bank of England in Running the British Economy between November 2008 to November 2010' is the best example of comparison the historical trends of Gross Domestic Product (GDP), unemployment rate, balance of payment, and price stability (in particular inflation rate, Consumer Price Index (CPI), and GDP Deflator) over determined period of time. This essay also examines the most important macroeconomic policies used by the British Government and the Bank of England to success its economy: fiscal policy - the Her Majesty's Treasury on behalf of the British government is aiming at being able to maintain a sound mac roeconomic condition by maintaining a low level inflation rate and monetary policy that means the Bank of England can control the country's money supply and interest rates in order to maintain a maximum level of employment, a stable price and avoid high inflation rate by controlling the interest rates. Using such strategy make able to the British government of creating a better quality life-style for the local citizens by controlling, restructuring, and imposing fair taxes to low income earners.

Communication In An Organization Management Essay

Communication In An Organization Management Essay Communication in an organization is significant and its continuous effectiveness is fundamental for the seamless integration of its internal publics into the organization. Ferguson (1999), suggests that communication priorities must be capable of responding to the requirements of both external and internal audiences. Apparent communication channels echo the well being of an institute. Clampitt (1991) suggests that effective internal communication helps to improve an organizations success. Clampitts proposition is consistent with Heaths (2001) observations that effective internal communication leads to increased productivity, satisfied clients and maintenance of the organizational structure. Furthermore, Clampitt and Downs 1993 cited in Hargie and Tourish (2000) suggest that organizations benefit a lot from improved internal communication. This includes improved productivity, reduced absenteeism, higher quality of service and products. Organizations also experience increased levels of innovation, fewer strikes and reduced costs of operation and high staff turnover. Taylor (2005) summarizes the benefits of effective communication in the acronym as, SUCCESS defined as follows: S- stronger decision making and problem solving; U-upturn in productivity; C-convincing and compelling corporate materials; C-clearer, more streamlined work flow; E-enhanced professional image; S-sound business relationships; S-successful response assured (p. 11). . For an organization to assess the effectiveness of its internal communication based on its employees attitudes about the firm, it needs to conduct a communication audit (Argenti, 2009). Therefore, the assurance that effective internal communication systems exists is vital to the success of any organization. This ensures that all the objectives undertaken by an organization are clearly understood by its employees. A communication audit Scott (2007) defines a communication audit as an indicator used in a particular time to help an organization assess its current communication practices and also to show how effective they are. She suggests that a communication audit can also be used to identify areas with problems such as frequent misunderstandings, information blocks, information gaps, information duplication or misrepresentation. McGann (2010) suggests that, a communication audit is a snapshot of the organizations communications programs, practices and activities. A communication audit will inform you on what is working, what is not working and what needs to be changed or improved in terms of communication within the organization (p. 1). According to Hargie and Tourish (2000), communication audits have been used to identify and reward good practice and at the same time help organizations to manage crisis and improve business performance. Snyder and Morris (1994) cited in Hargie and Tourish (2000) observe that there is a positive correlation between the employee perceptions of communication and job satisfaction which in turn correlates to the overall organizations effectiveness. This can be achieved by the results of the communication audit. Seitel (1995) states that, organizations utilize communication audits to analyze the perception of its constituents, evaluate the readership of its communication, annual reports and newsletters which are the vehicles of the organization. Further, the author suggests that, communication audits provide the organization with important information on how to solve problems like employees working at cross-purposes, uneven communication workloads and benchmarks against which public relations programs can be applied and measured in the future. The author concludes that, a communication audit will determine the communications systems which are being used by the organization, which are the most effective and if the information that is being transmitted by the organization is regarded as adequate by its recipients. This study is an internal communication audit of the CDF Board and Secretariat which aims to determine the effectiveness of the communication systems used within the organization. History of CDF in Kenya In the recent past, the government of Kenya has created a number of alternative windows to allow allocation of resources directly to devolved government units in response to the needs to ensure equitable development at the grassroots. For instance, there has been substantial increase in resources committed at the constituency level and the local government units. When President Mwai Kibaki was in opposition he introduced a motion in parliament that sought to have funds devolved at the grassroot level, however the motion was defeated by the then head of state President Daniel arap Mois government. In the year 2003 when H. E Mwai Kibaki took power, the Ol-Kalao Member of Parliament Hon. Eng. Karue having been a member of his party, brought the motion again to Parliament seeking the funds to be devolved at the grassroot level and it was passed. Constituency Development Fund (CDF) became operational in 2004 with an annual budgetary allocation of a minimum 2.5% by the central government to each of the countrys constituencies. The fund aims to address imbalances in regional development. It targets community projects at the constituency level, particularly those aiming to combat poverty. It also provides individuals at the grassroot the opportunity to make development choices that maximize their welfare in line with their needs and preferences. Some of other notable devolved funds in Kenya include the Community Development Trust Fund (CDTF), the Roads Fund, Constituency AIDs Fund, the Local Authority Transfer Fund (LATF), Women Enterprise Fund, Youth Enterprise Development Fund, Rural Electrification Programe Levy Fund (REPF), Free Primary Education Fund (FPEF) and the Constituency Education Bursary Fund (CEBF). The over-arching goal has been to improve the development outcomes by involving local communities in the decision-making process and management of projects (CDF Board Strategic Plan, 2010-2014). During the period of CDF existence, the fund has registered substantial achievements and has greatly contributed in transforming the lives of Kenyans. The researchers observations are that, the impact of the fund is widespread that in all corners of the country one can never miss a project which has been financed from the CDF kitty. They include the improved infrastructure especially in the rural areas in the form of rural access roads, education and health facilities. The fund has enabled many students to access education through bursary. In addition it has enabled locals to build capacity at the grassroot level through empowerment in participation in project management through various committees. CDF has received a lot of media attention both positive and negative despite the fact that it has brought a paradigm shift in most of Kenyas rural areas in terms of development. However, just like any other noble idea, the Fund has had its own share of challenges ranging from mode of financing, accountability to the public, political interference in identification of projects, approval and implementation of the projects, low level of awareness among communities on the operations of the fund among others. However, Gikonyo (2008) observes that CDF has been a great success despite the challenges faced by the fund. This idea has been seconded by New Partnership for Africa Development (NEPAD) as it acknowledges the Fund as one of the best innovations in Africas development and as a result many countries are seeking to adopt the CDF model. By law, the CDF is controlled by the Member of Parliament of a constituency. This amount is then shared among all the constituencies on an established formula that factors in equality and the poverty levels of each constituency. Thereafter, the onus of disbursing and ensuring the constituencies use their share of the money efficiently and accountably falls with the CDF Board and Secretariat. This body was established under CDF (Amendment) Act 2007 section 5 (CDF Board Strategic Plan, 2010-2014). However, this Board and Secretariat is charged with the overall responsibility of managing the Funds and reporting to parliamentary Constituency Fund Committee (CFC) on its usage. The Board activities are also coordinated by a Secretariat based at its headquarters in Nairobi County. The CEO to the Secretariat is also the Secretary to the Board and the chief accounting officer to the fund. The CDF Board and Secretariat just like any other organization is believed to have communication channels in place. These communication channels play an important role of information dissemination from one person to another. However, they need to be evaluated so as to give the guidelines based on what is working, what is not working and what needs to be changed. The communication channels used by organizations include memos, telephone, emails, newsletters, website, notice board, suggestion box, meetings, annual reports and face to face. In this study the researcher will provide a credible baseline of the actual status of communication in the CDF Board and Secretariat with its internal publics. Problem statement Good internal communication is supposed to ensure low staff turnover, high quality of service and goods, improved productivity, reduced absenteeism, and reduced cost of operation. For an organization like CDF Board and Secretariat good internal communication is critical because it will ensure seamless integration of its internal publics. Staff retention is important to ensure such a young organization has officers long enough to understand, establish and concretize its mandate to ensure it serves the purpose for which it was established. A look at the CDF Board and Secretariat website indicates that several senior officers have left the organization in a period of one year. Although no exit interviews were conducted to establish the reason for their departure, poor internal communication, according to Hargie and Tourish (2000) is a major cause of high staff turnover. These authors further suggest that an organization should conduct a communication audit between five and seven years or after any major change in the organization. This enables the organization to realize what is working and what needs to be changed in terms of communication. The high staff turnover at the CDF Board and Secretariat in the long run would increase the operation costs of hiring and training new staffs regularly and also paint a negative image of the organization. This study therefore aims to investigate whether the CDF Board and Secretariat has effective internal communication and whether poor communication could have contributed to challen ges like high staff turnover. Purpose of the study The purpose of this study is to conduct an internal communication audit of the CDF Board and Secretariat and to analyze the effectiveness of its communication channels between the CDF Board and Secretariat and its internal publics. Objectives of the study General objective The general objective of this study is to carry out an internal communication audit of the CDF Board and Secretariat and to establish what communication styles are in place, how they work and the perceived effectiveness of the organizations communication. Specific objectives of the study will be: To establish the communication systems used to communicate amongst the internal publics of the CDF Board and Secretariat. To verify the effectiveness of the communication systems in meeting employees information needs. To establish employees perception on the relationship of internal communication to job satisfaction and employee retention. To document the strengths and weaknesses of the existing communication practices and propose a way forward. Research questions The issues that this study will address include:- What are the communication systems that are used to communicate among the internal publics of the CDF Board and Secretariat? What is the perceived effectiveness of communication amongst the internal publics? What is the employee perception on the relationship of internal communication to job satisfaction and employee retention? What are the strengths and weaknesses of the existing communication practices at the CDF Board and Secretariat? Rationale/ significance of the study This study will help the organization to develop possible solutions to communication problems if they will arise and also help the organization to avoid other forms of crisis including high staff turnover. The study findings could also be adopted by the government of Kenya as a basis of developing a comprehensive policy framework for internal communication among public institutions in Kenya. Such a policy would ensure smooth flow of information on government policy and directives among the public servants, which would translate to better service delivery to the public/citizens. Further, the study finding will contribute immensely to the body of knowledge in the country, and help scholars and practitioners better understand the subject of internal communication. At the completion of this study, the researcher will provide significant recommendations concerning communication issues from the research findings which will be useful to the organization. This will help the CDF Board and Secretariat to improve its internal communication systems for better and more effective internal communication within the organization. Assumptions of the study The following are the basic assumptions of the study. That CDF Board and Secretariat has got communication systems that can be audited. That the CDF Board and Secretariat employees will be truthful in responding to the research questions. That the CDF Board and Secretariat will allow the participation of its internal publics in this study. That the CDF Board and Secretariat will provide relevant information to the researcher. Limitations and delimitations In this study the researcher will focus on the internal publics of the CDF Board and Secretariat who include the CEO, the staff and the Board members. The researcher will not extend the study to the external publics. In addition, some employees may opt to withhold information due to fear of victimization. This is because most of the information that flows within the CDF Board and Secretariat is classified. To delimit this, the researcher will assure the respondents that the information provided will only be used in this study. In addition, most of the Board members do not report to the Secretariat head office on a daily basis; they only meet on several occasions in a month. To delimit this, the researcher will make arrangements to have the interviews with the Board members when they are at the head office. Scope of the study The research will be conducted at the CDF Board and Secretariat head office which is situated at the junction of Uhuru Highway and Haile Selaisse Avenue at Harambee Sacco Plaza 10th floor in Nairobi. The study will restrict itself to the audit of communication of the internal publics of the CDF Board and Secretariat which includes the CEO, Board of Directors, management staff and subordinate staff. Definition of terms Communication audit Is a snapshot of the organizations communication programs, practices and activities which inform the organization on what is working, what is not working and what needs to be changed or improved in terms of communication within the organization (McGann 2010). For the purpose of this study a communication audit will mean a gauge which helps the organization to analyze its perceived communication to its publics. CDF Board and Secretariat Is the body which has been mandated by the Government of Kenya to manage constituency funds and report to the Parliamentary Constituency Fund Committee on the usage of the funds (CDF Board Strategic Plan, 2010-2014). For the purpose of this study it shall remain one and the same thing. Communication systems: These are the communication networks which help in the flow of information from one level of employee to another. For the purpose of this study it shall remain one and the same thing. Effective communication: Fielding (2006) defines effective communication as the management of flow of information, this means from the sender, the message itself, the channel, the receiver and the feedback. Collins (2009) defines effective communication as the practical guidance on using communication vehicles and tools. For the purpose of this study, effective communication will mean transfer of information and understanding between the sender and the receiver. Internal publics: Broom (2009), refers to internal publics as the employees including managers and people being supervised. Lundblad and Stewart (2005) define the internal publics as the individuals / groups in the employ of the organization. Seitel (1995) says that the internal publics are the publics who are inside the organization though they vary from one organization to another, depending on the nature of the organization. For the purpose of this study the internal publics will be the CEO, the Board of Directors and the employees of the CDF Board and Secretariat. High staff turnoverà ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦. Staff retentionà ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦.. Summary This chapter covered the introduction and background to the study, defined a communication audit, and gave a brief history of CDF in Kenya, CDF Board Secretariat. Problem statement, objectives of the study, justification of the study and operationalization of terminologies has also been done in this chapter. The next chapter will cover the literature review, the role of corporate communication in conducting a communication audit, theoretical, and conceptual framework. Chapter two: Literature Review Introduction This chapter reviews a literature on communication audits and related concepts. Key topics covered include: the role of corporate communication in conducting audits, empirical studies of internal communication audits, and the process of communication in organizations. Others include internal publics, and barriers to effective communication, communication systems, employee information needs and the theoretical and conceptual frameworks of the study. Communication audits Communication audits have been used as indicators to help organizations assess their current communication practices and show how effective they are. They are used to identify areas with problems such as frequent misunderstandings, information blocks, information gaps, information duplication or misrepresentation Scott (2007). More importantly, the communication audits provide a snapshot of the organizations communication programs, practices and activities. In addition, they act as a tool which helps one to know what is working, what is not working and what needs to be changed or improved in terms of communication within the organization McGann (2010). Contribution of communication audit to organizational success Downs and Adrian (2004) say that there is a tendency of organizations paying attention to communication only after a problem/crisis has occurred. The organizations need to overcome this behavior by conducting a communication audit periodically. Knowing the problem early enough saves image, time and reputation. They add that, organizations have got the responsibility to monitor the effectiveness of the messages they send to the employees because the survival of the organization depends on the employees ability to exchange and coordinate the information they are receiving. However, the authors point out that communication is not the only challenge experienced by organizations. Organizations need to have accurate impression of what their internal publics think of them, how they receive and transmit messages. This amounts to the importance of auditing communication in an organization (Hargie Tourish, 2009). For an organization to know how effective their communication is perceived based on employees attitudes it needs to conduct a communication audit. The results of the communication audit will guide the communication practitioners to formulate the right internal communication programs for the organization (Argenti, 2007). According to Hargie and Tourish (2000) organizations that conduct communication audits enjoy a long running performance in the marketplace. This means that the results of the audit will help the organization to avert chaos like misunderstandings, misrepresentation of staff, strikes, high staff turnover and poor performance. Furthermore, they suggest that the communication audits have been used to identify and reward good practice and at the same time help the organization to manage crisis and improve business performance. This idea concurs with Clampitt (1991) and Heath (2000) who say that as a result of conducting communication audits organizations have experienced increased productivity, employees job satisfaction and a positive maintenance of organizational structure. According to Hargie and Tourish (2009) organizations that have conducted internal communication audits have experienced high performance from their employees because there is a correlation between high performance and existence of effective internal communication programs. This idea concurs with Hicks and Gullet (1988) who say that there is a positive correlation with the openness of communication channels between the subordinate and the supervisor. The openness of communication channels can be realized as a result of communication audit where employees engagement and commitment to work become more significant. For instance, Arnold (1993) conducted a study of internal publics of General Motors in the United States of America. In his findings, a staff turnover rate of 30% in 1989 went down to 12% by 1991. In addition, the companys bad debt percentage went down from 3.2% to an average of 0.4% per month. The role of corporate communication in conducting a communication audit According to Cornelissen (2011) corporate communication practitioners have a role to act as intermediaries between the organization and its stakeholders, and he refers to this process as boundary spanning. Kitchen (1997) defines boundary spanning as the mechanism used by organizations to gather and analyze data about their environment. He insists that the public relations practitioners/boundary spanners play an important role of strategic decision making. This idea is consistent with Tripathi (2009) who says that the boundary spanning function of corporate communication is supposed to help the management to gather information through conducting a communication audit, interpret it from its environment and represent the organization to its publics. Steyn and Puth (2000) however, refer to the boundary spanning role as the mirror/delicate and important function of the corporate communication practitioner. Likely (2003) cited in Barker and Angelopulo (2007) says that the corporate communication has got the role to provide information for the evaluation of the internal environment of the organization. The evaluation of the communication will help the organization to identify strengths and weaknesses of the organizations communication and the management will be able to provide the input to the development of communication strategy. Empirical studies of internal communication audits At Daystar University some scholars have carried out studies on communication audit to assess the impact of communication channels in organizations. Ndegwa (1996) conducted an audit among Daystar University students. In her findings the study found that students received most of the information concerning the university from the weekly newsletter known as infospot and during chapel. In addition, students expressed a desire to get more information in general and at the same time they also felt that there was need to improve the physical environment in the university. This audit was important to the university as the institution has increased the channels of information dissemination to the students. Wamba (1999) conducted a study on public relations audit of selected publics of the Kenya Wildlife Service. In her findings majority of the respondents stated that the organization meant what it said when it made an important announcement. This was in line with employee management relations. On the issue of employees complaints being taken seriously by the management 61% of the respondents agreed that they were rarely looked into. This shows that the management did not care much about the needs of the employees. On the issue of communication from the management, 70.6% of the respondents agreed that the management was interested in telling them what they thought staff ought to know rather than what staff wanted to know. Ngugi (2004) carried out a communication audit of the internal publics of Kenya National Library Services. About 63.8% of the respondents stated that they would like to receive information from management. A small fraction of 1.3% of the respondents stated that they received information from the communication department. About 57.5% of the respondents stated that they had never heard about an internal news letter as much as it had been available. According to the study, the Kenya National Library Services had a policy guideline on forwarding issues to the management, but according to the respondents departmental heads did not forward their issues to the management (Ngugi, 2004). Pokumensah (2011) carried out a communication audit of the internal publics of the Elris Communication Services Limited. In his findings about 88% of the lower level employees received most of the task oriented information from their supervisors. This explained that the network for task oriented was top down. Another 80% of the lower level respondents states that they share task oriented information with their colleagues. This indicated that the horizontal communication happened among the employees of the same level of organizational structure (Mounter, 2003). In conclusionà ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦ The process of communication in organizations Communication is a continuous process of exchanging verbal and nonverbal messages. A message must be conveyed through some medium to the recipient. It is essential that this message must be understood by the recipient in same terms as intended by the sender and a response given within a time frame. Thus, communication is a two way process and is incomplete without a feedback from the recipient to the sender on how well the message is understood by him. According to Hicks and Gullett (1988) most organizations have taken communication for granted. They assume that if an individual can read, write and speak they are communicating. However, communication is not just speaking, reading and writing; rather it is the transfer of information and understanding from the sender to the receiver. According to Watson and Hill (2000) communication includes five key factors that include the initiator, the recipient, the vehicle, the message and the effect. However, they argue that the communication process, sender, message and receiver are all subject to a multitude of cues which are likely to influence the message. Taylor (2005) suggests that as a communicator it is important to ensure that your message is understood, and stimulates the recipient to take appropriate action. Communication can be affected by the context in which it takes place. This context may be physical, social, chronological or cultural. The sender chooses the message to communicate within a context. Second is the sender / encoder a person who sends the message. A sender makes use of symbols (words or graphic or visual aids) to convey the message and produce the required response. For instance, a training manager conducting training for new batch of employees. Sender may be an individual or a group or an organization. The views, background, approach, skills, competencies, and knowledge of the sender have a great impact on the message. The verbal and nonverbal symbols chosen are essential in ascertaining interpretation of the message by the recipient in the same terms as intended by the sender. The third component is the message which is the key idea that the sender wants to communicate. It is a sign that elicits the response of recipient. Communication process begins with deciding about the message to be conveyed. It must be ensured that the main objective of the message is clear. Fourth is the medium which is the means used to exchange / transmit the message. The sender must choose an appropriate medium for transmitting the message else the message might not be conveyed to the desired recipients. The choice of appropriate medium of communication is essential for making the message effective and correctly interpreted by the recipient. This choice of communication medium varies depending upon the features of communication. For instance, written medium is chosen when a message has to be conveyed to a small group of people, while an oral medium is chosen when spontaneous feedback is required from the recipient as misunderstandings are cleared then and there. Fifth is the recipient / decoder who is the person for whom the message is intended / aimed / targeted. The degree to which the decoder understands the message is dependent upon various factors such as knowledge of recipient, their responsiveness to the message, and the reliance of encoder on decoder. Last but not least is feedback which is the main component of communication process as it permits the sender to analyze the efficacy of the message. It helps the sender in confirming the correct interpretation of message by the decoder. Feedback may be verbal (through words) or non-verbal (in form of smiles, sighs, etc.). It may take written form also in form of mem os and reports among others (Management Study guide -Online). Internal publics Grunig (1992) suggests that the employees who are the internal publics of an organization are the most important strategic publics of an organization. He further says that their communication should be part of an integrated and managed communication program. However, Baskin, Aronoff Lattimore (1997) argue that identification of the key publics by the organizations is important for the survival of the organization. Internal publics are the active publics of the organization and seek and process information about the organization or an issue of interest to an organization (Grunig, 1992). Importance of effective internal communication in organizations According to Hamilton and Parker (1993) organizations are made up people and the decisions made on a daily basis are likely to affect the organization, customers, other workers and even the destiny of the organization. This idea makes internal communication to be an important aspect of the organization because it is through communication the organization can gain and offer the information needed to its publics which enables them to make successful decisions. Miller (2006), however, says that internal communication helps the organization to answer the following questions; what information needs to be communicated to the publics? When should it be communicated? Who will be in charge of communicating to the public? How will the information be communicated? Millers proposition is consistent with Katz and Kahns (1966) observations that effective internal communi

Cisco Systems Essay -- essays research papers

Case Study: The Internet and the New Information Technology Infrastructure 1.  Ã‚  Ã‚  Ã‚  Ã‚  Describe the competitive business environment in which GM is operating General Motors, while they are the largest automobile maker, are currently going through a decline in sales. Their competition is extremely stiff. With competitors such as Ford, Chrysler, and other Japanese vehicles that have lower production costs and include better styling issues and quality in mind, this makes for a difficult struggle for GM. †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  GM remains a far-flung vertically integrated corporation †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Makes 70% of their own parts While GM makes their own parts, other companies, such as Daimer-Chrylser purchases their parts from other vendors with whom they can haggle over their prices. With such advances in the automobile industry, this brought about a race for companies surrounding GM to produce more vehicles quicker and allowed for faster sales. While some may say that GM still builds quality cars, they are by no means keeping up with the competition in production areas. 2.  Ã‚  Ã‚  Ã‚  Ã‚  Describe the relationship between GM’s organization and its information technology infrastructure. What management, organization, and technology factors influenced this relationship? GM’s organization found that its system as a whole was falling behind in technology. Their design group could not relate with other sectors of the company, as each division of the company was on their own software and hardware database. No one particular system communicated with another. In the early 80’s GM tried to integrate their system by using EDS (Electronic Data Systems) and they were able to streamline their computers together. Their current CIO Ralph Szygenda has managed to bring the company to its feet once again by bringing in several new changes. †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Replaced many systems with standardized software for all computers which in turn was networked to other systems †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Created programs that would correlate with one another and enabled data sharing †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Consolidated legacy systems and databases Management realized that without sharing the data and having a system that could run smoothly they would soon fall to their knees. When they began reali... ...e problem is quickly finding the car that the customer wants, which is a strategy better known as Locate-to-Order. To reach this goal, GM must create a regional inventory of the vehicle pool that will be shown on the Internet so that regardless of the vehicles’ location, potential buyers can find â€Å"their† vehicle. There is one flaw in the system that manufacturers and dealers must deal with in the business. They must realize that customers will require varying styles, colors and other options and they (the company) must be ready at the drop of a hat to have the product readied. The inventory must be stocked and ready to be sold. Internet technology could be the catalyst for GM to reconstruct its entire value chain, transforming itself into a customer-focused business that provides many different electronic services to consumers, as well as cars. â€Å"Built-to-order† has been around the auto industry for a long time, but only for very expensive cars, and it required a waiting period of two to three months before delivery. This system would greatly reduce finished vehicle inventory costs as well as generate other production cost savings, potentially saving GM $20 billion per year.

Martin Luther King Essay

Martin Luther king Jr was born in January 15th, 1929 in Atlanta, Georgia. His parents were martin Luther King Sr and Alberta Williams King. His father was initially called Michael King, but after they traveled to Germany, he changed his name to Martin Luther after a German protestant leader Martin Luther. He got married to Coretta Scott in June 1953 in his hometown Alabama. They got four children. Martin Luther king Jr. became a pastor at an age of 25 in Dexter Avenue Baptist church in Montgomery, Alabama. Since Martin Luther King Jr grew up in Atlanta, he schooled at Booker T. Washington High School. Since he was an outstanding student, he skipped 9th and 12th grade and then proceeded to Morehouse College at an age 15 years. In 1948, the King graduated from Morehouse College with a degree in sociology. He later enrolled in Crozer Theological Seminary in Chester, Pennsylvania where he got his second degree in bachelor of divinity in 1951. He did his doctoral studies at Boston University and graduated in the year 1955 with a doctor philosophy degree (Rosenberg, 1995). Martin Luther king was the driving force behind the civil rights movements of the 1960s. He organized peaceful marches to protest against segregation and racial injustices against the blacks in America. His speech of 1963 â€Å"I have a Dream† which was directed against peace and racial equality stands out to be one of the most powerful speeches in American history (White, 2010). His efforts to fight equality in America led to expression of his view that all black Americans and other disadvantaged groups should receive compensations for the wrongs done to them in the past. He stated further that giving black Americans equality could not bring them to the same level as the whites in terms of economic achievements (Brown, 1996). He clarified that he was not trying to recover the lost wages during slavery, but just proposed a government compensatory scheme of about $ 50 billion for a period of ten years to the disadvantaged groups. The King went further and presented this proposal as an application to the common law and clarified that all disadvantaged groups from all races should benefit (Saul, 2010). Martin Luther king used sermons and speeches to fight for the rights of the disadvantaged groups. Throughout his career as a pastor, he wrote articles and spoke fluently. His efforts to fight for justice are also found in his writings, for example his letter from Birmingham jail which he wrote in 1963. Martin received a Nobel peace prize in 14th October, 1964 for having led non-violent peace protests against racial inequality. He became the youngest recipient of such an award (Rosenberg, 1995). There were laws which were famously known as Jim Crows laws which prohibited black Americans from boarding buses which were meant for the whites. The blacks were also supposed to leave seats to whites whenever the bus was full. In March 1955, there was a case of a school girl who refused to leave her seat to a white man in accordance with Jim Crows Laws. Martin Luther king happened to be in the Birmingham African American committee which was supposed to preside over the case. Martin and his colleagues dropped the case. In December the same year, another black woman was arrested for refusing to give out her seat. These events led to the organization of Montgomery bus boycott of 1955. It was organized by Nixon and led by Martin. The boycott remained for about 385 days and a lot of tension built up which led to bombing of the kings house. The boycott led to the arrest of King when he was campaigning. The arrest resulted in a ruling by the United States district court that ended racial discrimination on all Montgomery public buses (Brown, 1996). In 1957, king and other civil rights activists formed southern Christian leadership conference. The main objective for the formation of the organization was to connect the moral authority and the organizing authority of black churches to carryout non violent protests in the service of civil rights reform. Martin Luther King was the leader of this organization till his death. King widely employed Gandhi’s non violent tactics in his campaigns to correct the civil rights laws which were used in Alabama (Brown, 1996). Martin Luther knew that properly organized non violent protests opposing the system of southern segregation popularly known as Jim Crows laws would result in wide media coverage of the struggle of the black Americans for equality and voting rights. Media coverage on each day deprivation and indignities directed to the southern blacks and violence and harassment from the segregationist to the civil rights activists and marchers resulted into a wind of sympathetic public opinion that made majority of Americans understand that civil rights movement was the contentious issue in American politics in early1960s. Still on his campaign trail, King went to Memphis, Tennessee on March 29th 1968 to support black sanitary public workers who were on strike demanding better wages and equal treatment. On his way to Memphis, his flight was delayed due to bomb threat. On 3rd April 1968, king delivered a speech at the world headquarters of the church of God in Christ. Martin was assassinated at 6:01 pm in April 4th, 1968 while at the balcony of Lorraine motel (Saul, 2010). Conclusion Martin Luther King is fondly remembered by the American people and the world as a whole for having dedicated his entire life to fight for the right of the oppressed. Most of his efforts delivered fruits and black Americans and other disadvantaged groups got rights and liberty. Each year on the third Monday in January, his birthday is celebrated. It is the first national holiday dedicated to a black American. References: Brown, M. (1996). Martin Luther King Jr. Retrieved on February 8, 2010 from: http://www. lib. lsu. edu/hum/mlk/srs216. html Rosenberg, P. (1995). Martin Luther King – A Different Drum Major. Retrieved on February 8, 2010 from: http://www. hartford-hwp. com/archives/45a/002. html Saul, M. (2010). President Obama, other leaders recall Rev. Martin Luther King and his Achievements. Retrieved on February 8, 2010 from: http://www. nydailynews. com/news/national/2010/01/19/2010-01- 19_recalling_king_and_his_deeds. html White, D. (2010). Wise & Prophetic Words of Martin Luther King, Jr. Retrieved on February 8, 2010 from: http://usliberals. about. com/od/patriotactcivilrights/a/MLKWords. htm.

Custom Essay Writing Help

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The Battle of Chapultepec in the Mexican-American War

The Battle of Chapultepec in the Mexican-American War On Sept. 13, 1847, the American army assaulted the Mexican Military Academy, a fortress known as Chapultepec, which guarded the gates to Mexico City. Although the Mexicans inside fought valiantly, they were outgunned and outnumbered and were soon overrun. With Chapultepec under their control, the Americans were able to storm two of the city gates and by nightfall were in tentative control of Mexico City itself. Although the Americans captured Chapultepec, the battle is a source of great pride for Mexicans today, as young cadets fought bravely to defend the fortress. The Mexican-American War Mexico and the United States had gone to war in 1846. Among the causes of this conflict were Mexicos lingering anger over the loss of Texas and the US desire for Mexicos western lands, such as California, Arizona, and New Mexico. The Americans attacked from the north and from the east while sending a smaller army west to secure those territories they wanted. The eastern attack, under General Winfield Scott, landed on the Mexican coast in March of 1847. Scott made his way towards Mexico City, winning battles at Veracruz, Cerro Gordo, and Contreras. After the Battle of Churubusco on August 20, Scott agreed to an armistice which lasted until Sept. 7. The Battle of Molino del Rey After talks stalled and the armistice was broken, Scott decided to hit Mexico City from the west and take the Belà ©n and San Cosme gates into the city. These gates were protected by two strategic points: a fortified old mill named Molino del Rey and the fortress of Chapultepec, which was also Mexicos military academy. On September 8, Scott ordered General William Worth to take the mill. The Battle of Molino del Rey was bloody but short and ended with an American victory. At one point during the battle, after fighting off an American assault, Mexican soldiers crept out of the fortifications to kill American wounded: the Americans would remember this hateful act. Chapultepec Castle Scott now turned his attention to Chapultepec. He had to take the fortress in combat: it stood as a symbol of hope for the people of Mexico City, and Scott knew that his enemy would never negotiate a peace until he had defeated it. The castle itself was an imposing stone fortress set on the top of Chapultepec Hill, some 200 feet above the surrounding area. The fortress was relatively lightly defended: about 1,000 troops under the command of General Nicols Bravo, one of Mexicos better officers. Among the defenders were 200 cadets from the Military Academy who had refused to leave: some of them were as young as 13. Bravo had only about 13 cannons in the fortress, far too few for an effective defense. There was a gentle slope up the hill from Molino del Rey. Assault of Chapultepec The Americans shelled the fortress all day on September 12 with their deadly artillery. At dawn on the 13th, Scott sent two different parties to scale the walls and assault the castle: although resistance was stiff, these men managed to fight their way to the base of the walls of the castle itself. After a tense wait for scaling ladders, the Americans were able to scale the walls and take the fort in hand-to-hand fighting. The Americans, still angry over their murdered companions at Molino del Rey, showed no quarter, killing many wounded and surrendering Mexicans. Nearly everyone in the castle was killed or captured: General Bravo was among those taken prisoner. According to legend, six young cadets refused to surrender or retreat, fighting to the end: they have been immortalized as the Nià ±os Hà ©roes, or Hero Children in Mexico. One of them, Juan Escutia, even wrapped himself in the Mexican flag and leaped to his death from the walls, just so that the Americans would not be able to take it in battle. Although modern historians believe the tale of the Hero Children to be embellished, the fact is that the defenders fought valiantly. Death of the Saint Patricks A few miles away but in full view of Chapultepec, 30 members of the St. Patricks Battalion awaited their grim fate. The Battalion was composed mainly of deserters from the US army who had joined the Mexicans: most of them were Irish Catholics who felt that they should be fighting for Catholic Mexico instead of the USA. The Battalion had been crushed at the Battle of Churubusco on August 20: all of its members were dead, captured or scattered in and around Mexico City. Most of those that had been captured were tried and sentenced to death by hanging. 30 of them had been standing with nooses around their necks for hours. As the American flag was raised over Chapultepec, the men were hanged: it was meant to be the last thing they ever saw. The Gates of Mexico City With the fortress of Chapultepec in their hands, the Americans immediately attacked the city. Mexico City, once built over lakes, was accessed by a series of bridge-like causeways. The Americans assaulted the Belà ©n and San Cosme causeways as Chapultepec fell. Although resistance was fierce, both causeways were in American hands by the late afternoon. The Americans drove the Mexican forces back into the city: by nightfall, the Americans had gained enough ground to be able to bombard the heart of the city with mortar fire. Legacy of the Battle of Chapultepec On the night of the 13th, Mexican General Antonio Là ³pez de Santa Anna, in overall command of the Mexican forces, retreated from Mexico City with all available soldiers, leaving it in American hands. Santa Anna would make his way to Puebla, where he would unsuccessfully try to sever the American supply lines from the coast. Scott had been correct: with Chapultepec fallen and Santa Anna gone, Mexico City was well and truly in the hands of the invaders. Negotiations began between the American diplomat Nicholas Trist and what was left of the Mexican government. In February they agreed on the Treaty of Guadalupe Hidalgo, which ended the war and ceded vast tracts of Mexican land to the USA. By May the treaty had been ratified by both nations and was officially implemented. The Battle of Chapultepec is remembered by the U.S. Marine Corps as one of the first major battles in which the corps saw action. Although the marines had been around for years, Chapultepec was their highest-profile battle to date: the Marines were among those who had successfully stormed the castle. The marines remember the battle in their hymn, which begins with From the halls of Montezuma†¦ and in the blood stripe, the red stripe on the trousers of the marine dress uniform, which honors those who fell at the Battle of Chapultepec. Although their army was defeated by the Americans, the Battle of Chapultepec is a source of much pride for Mexicans. In particular, the Nià ±os Hà ©roes who bravely refused to surrender, has been honored with a memorial and statues, and many schools, streets, parks, etc. in Mexico are named for them.

Management Information System Essay Example | Topics and Well Written Essays - 500 words

Management Information System - Essay Example The variety of services offered to the passengers may be extended to include, for instance, communication between the cabins, GPS service, gambling etc. The system may also provide the customization of the offerings, by finding the stored information about the choices made during the previous trip and suggesting to a passenger his or her favorite dish or wine. On the other hand, for the ship managers and personnel the Ship Partner provides enormous benefits as well. By maintaining an extensive real-time database, allowing easy extraction of the information in the form of reports needed and facilitating the communication process with the passengers, the Ship Partner allows the managers to focus more on the core competencies. If there is no need to devote a lot of time to conducting these activities, the management can concentrate on providing a better customer service and inventing ways to improve cruise ship's current operational activities. In general, such an information system and communication network, customized to the needs of particular business sphere, would prove to be of use in the sectors for which reliable and up-to-date clients' information and provision of a high-level services to the custome

WESTERN CIVILIZATION AND HUMAN DEVELOPMENT (continuity and Term Paper

WESTERN CIVILIZATION AND HUMAN DEVELOPMENT (continuity and discontinuity) - Term Paper Example Similar advancement derailment could happen at any of the successive psychosexual stages resulting differently to anal retentive personal traits or, subsequent, to an Oedipus intricate. These concepts have a reflective effect on the western culture, more so on the concept that mature personality is considerably formed in the initial stages of the childhood and that the foundational causes of many mature problems must therefore be met and therapeutically revealed in the childhood happening (Woods, 2005). A corollary conclusion was that each point relied on the other. This needed the successful conclusion of each preceding stage. Knowledge of the internal logic in each stage would allow prediction of the later stages (Khalakdina, 2008). There was also an assumption that, the initial stages of child advancement would have a decisive effect on all the later development and the outline of an adult and his conduct (Constantineau, & McLuhan, 2010). The persistence of this conviction in the decisive effect of initial knowledge can be viewed in the normally held notion amid the contemporary middle class parents that they will achieve their children’s development without the concern of the stage of such children As it has already been discussed above, the idea of the continuity is so intensely ingrained in the modern observations of human advancement that is regularly merely assumed. In spite of its foundation being found in the Aristotle and other western scholars, it remains clearly a contemporary idea (West, 2008). Prior to the contemporary era, the prevailing observation of people’s lives was religious rather than secular. Augustine confessions afforded a vivid and compelling appearance of this sacred western view on the fundamental course and connotation of human existence a master narrative of its vital themes and matters. According to the master narrative, people come into the world together with burden of the new sins and the liberty and the